Refund policy

At ZORVEXA TECH, customer satisfaction is important to us. We offer a 7-day return policy to help ensure a reliable and convenient shopping experience.

1. Return Eligibility

You may request a return within 7 days of receiving your order.

To qualify for a return:

  • The product must be unused and in its original condition.
  • All original packaging, accessories, and included items must be present.
  • Proof of purchase or an order number must be provided.
  • The return request must be submitted within 7 days of delivery.

2. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

We may request photographs or a short video to help verify the issue. Eligible claims will be resolved through a replacement, refund, or another appropriate remedy.

3. Non-Returnable Items

For hygiene and safety reasons, opened or used in-ear earbuds are generally not eligible for change-of-mind returns.

This restriction does not affect remedies available for defective, damaged, misdescribed, or incorrect products under applicable law.

4. Return Process

To request a return, contact ZORVEXA TECH through our official customer support channel and provide:

  • Your order number
  • The reason for the return
  • Relevant product photographs, if applicable

Please wait for return instructions before sending any item back.

5. Refunds

Once a returned product has been received and inspected, we will inform you whether the refund has been approved.

Approved refunds will be processed using an agreed refund method. Processing times may vary depending on the payment method.

6. Return Shipping Charges

Return shipping charges for change-of-mind returns are normally the customer’s responsibility.

For verified defective, damaged, or incorrect products, ZORVEXA TECH will cover reasonable return shipping costs where required by applicable law or agreed as part of the resolution.

7. Contact Us

For return requests or assistance, please contact ZORVEXA TECH through the contact details provided on our website.

ZORVEXA TECH – Your Trusted Tech Shopping Destination.